Sunday, November 27, 2022


Predicting and preparing the next level of transformative change is an iterative learning and changing continuum.

Today’s digital business ecosystem has become more complex and dynamic, change is continuously happening in the environment of a company. Change itself has changed constantly. Thus, Change Management also turns out to be more complex. The desires of stakeholders, clients, and employees are evolving naturally. The organization has to forecast upcoming change with a certain degree of precision, cultivate proactive change attitude, build the right level of change capacity, and explore transformative changes in all directions.

Change attitude: When we jump into the digital future of “VUCA” new normal –volatility, uncertainty, complexity, and ambiguity, change is never for its own sake, it is always for something new and advancing. It means the removal of something old and building something fresh. The forward-looking view of the organization is to determine what the future needs to look like, what the transformation must look like, how to deal with change inertia, how to overcome the roadblocks, close the blind spots, and bridge gaps on the path of change and innovation.

In reality, the lack of recognition of change impacts individuals and businesses’ willingness to extend themselves again for the next change. Learning agility will be important to drive change forward proactively. What a Change agent or champion most often does is to instill drive, passion, and enthusiasm, expand knowledge, build capability, and make continuous improvement. People with change aptitude continuously seek new challenges, solicit direct feedback, self-driven, accomplish the work, and unleash the potential, resourcefully.

Change continuum: Managing change as a continuum means that it is not sufficient to just change people’s attitude or control their behaviors manually. Organizations today need to shape a clear vision, constantly improve the business and see change as an opportunity while keeping a holistic overview of the business transformation are the core messages. Radical change needs to let go of “the voices from the past,” reprogram people's minds with new thinking, beliefs, and establish a new blueprint for how you can shape the digital future reality via change continuum.

Change occurs at the level of the individuals. To clear the path, whether that is the elimination of obstacles or to provide guidance, the digital leaders should present their vision blueprint; and have a very clear understanding of why their businesses exist, the value they bring to customers and the very reason for business transformation. It is only when the management has a sense of urgency, the majority of people are on the journey that the real results start to emerge.

Change capacity
: The businesses, and the world as a whole become over-complex, uncertain, and ambiguous, the change management needs to ponder deeper: What is the organizational capacity for change? What shall you do to build or increase the business capacity to meet the growing demand? If radical changes are needed, does the change management structure exist internally to deliver on that? If not, should you look for a partner or possible acquisition? Etc. Successful organizations see changes coming and do pre-planning to overcome the resistance before it even manifests, and show support of overall organizational growth or shrinkage. 

The dynamic ecosystem allows the organization to morph as the business conditions and organizational capacities for change become better fit for adapting and driving changes in all its forms. The management should have a big picture of what’s going on so that they can justify the capacity planning properly to improve business change competency.

Predicting and preparing the next level of transformative change is an iterative learning and changing continuum. Going digital is more like a journey than a destination by navigating through changes in a structural way. It requires accelerated digital mindsets and takes a multidisciplinary management approach to improve the change capacity of the business and unlock business performance.


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