Wednesday, November 23, 2022


 Quality is about doing the right things right the first time. 

Digital organizations arise when the scale of the interrelations, interactions, or inter-relational interactions surpasses the silo-based organizational capacity. Quality management ensures that in an organization, products or services are consistent to meet customers’ satisfaction. Digital Quality management needs to take an overarching approach with multidisciplinary practices. Quality is everyone’s business.

This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.

          Initiate Quality Assessment

Insightfulassessors We are at the intersection of the industrial age and the digital era; knowledge economy and creative economy. Talent management is not static, but needs to be dynamic and innovative, take a cross-disciplinary approach for unleashing human potential cross-disciplinarily.

Increasecrossboundaryquality Nowadays, quality is everyone’s business. The high-quality enterprise consists of high-quality people, high-quality products/services, and high-quality business capabilities/processes, etc. Where there is ineffectiveness and inefficiency in business management, there are quality gaps existing. Quality management ensures product or service is consistent, process is coherent, and people are professional.

Uncoveressenseofquality Quality is in everything people do and experience. Quality shines through consistency, simplicity, and reliability. The most important thing is that you need to define quality as leadership and quality as management.

innatequalitytraits Quality is everyone’s business. Quality management needs to describe what quality looks like, take an overarching approach with a set of clearly-defined principles and multidisciplinary practices produce quality results.

InitiatequalityimprovementQuality is about doing certain things, meeting well-set criteria for achieving high performance results. You have to define what you mean by “quality”; then the required quality with all its aspects should be defined and understood by associates for producing desired outcomes.

Quality is about doing the right things right the first time. High-quality enterprise consists of high-quality people, products, or services; business capabilities and processes, etc. To effectively lead the organization to reach the next level of business maturity, it’s important to shape quality as the mindset and quality as the management discipline.


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