Wednesday, November 16, 2022


 Organizations are on the journey of ecosystem evolvement and digital transformation which represents the next stage of business maturity.

Abundant information and rapid change are part of the new normal. There are known known, known unknown, and unknown unknown in the business ecosystem. It is imperative to enforce organizational hyperconnectivity and take a systematic approach through which all important business elements are integrated and knitted into an ongoing business capability for unlocking business performance. 

The good businesses will always be seeking and embracing the influences beyond their own company, riding ahead of learning curves and expanding their ecosystem via deliberate planning, growing, innovating. The real challenge is to understand where and how you can and should improve to get the biggest effect and scale-up across the digital ecosystem effortlessly.

It is important to think about business systems from a micro and macro perspective in a systematic fashion: With today’s uncertainty and ambiguity, organizational leaders need to be forethoughtful about the macro ecosystem environment with emerging trends and risks, and understand ecosystem dynamism, complexity. They also need to take care of issues behind the scene such as functional misalignment, structural rigidity, or cultural inertia, etc. They are able to discern, analyze & synthesize, and make a fair judgment in order to make the right decision cohesively.

To understand the digital business or the world as a complex adaptive system requires an understanding of how the things have come together, from different aspects. By leveraging both macro and micro perspectives in a systematic fashion, organizational leaders can take a logical scenario to develop a highly collaborative business environment; define and implement collaboration tools; designate duties to lead incremental improvement and drive transformative changes smoothly.

It’s crucial to invite customers or the various ecosystem partners into broader conversations
: As business ecosystems can bring different perspectives, and generate the flow of ideas to deal with common challenges and co-solve problems effectively. So organizations need to awaken the ecosystem consciousness, start thinking about ways for adapting to their ecosystems. The goal of leveraging systems thinking to define the boundary is to understand the interconnections and interdependencies within or between systems, and respond to the new dynamic intellectually.

The mutually supportive ecosystem partners from multiple industries need to communicate, participate, negotiate, and cooperate with each other to reinvent a super-conscious business, build strategic partnership, make resource alignment, and seek to create differentiated offerings and capture value they could not reach alone collectively. With ecosystem involvement, those companies will become more open to diverse opinions and feedback, be humbler to listen to customers, be more confident to take the path perhaps no one ever takes before, and be more resilient to fail fast, fail forward.

Understanding the organization via an ecosystem lens makes it possible to allow the organization to explore digital in all directions and broaden their ecosystem influence:
Global organizations are ever evolving. It is not just working within the industry, but also permeating into a cross-ecosystem which is expansive, interdependent, and interactive. It ensures that inter-dependencies and loyalties between partners are taken into account and builds up a strong innovation hub to sense emergent opportunities, predict potential risks, and explore business growth systematically.

Organizations expand when the components of the business system consume all sorts of resources and broaden their scope of influence. With the ecosystem consciousness, resources should be managed at the level of the ecosystem, rather than managing individual pieces, to improve business effectiveness. It can create the synergy for desirable emergent property under the high-mature digital ecosystem via participation and influence.

Many organizations are on the journey of ecosystem evolvement and digital transformation which represents the next stage of business maturity. Setting the right policies, identifying the right talent, putting the right people in the right position for doing the right things in the right way are all important management disciplines to improve the overall business effectiveness, agility, innovation, intelligence, resilience, and people-centricity.


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