Thursday, November 17, 2022


In order to bridge gaps and lead forward smoothly in a hyper-connected interdependent global dynamic, it's important to put together an integral solution that works in the best interest of all related constituencies in the business.

As the digital world becomes more hyperconnected, interdependent, and dynamic, all forward-looking companies across the vertical sectors strive to run real time innovative businesses. 

Surviving and thriving in today’s business dynamic requires cognitive agility, structural flexibility, cross-functional collaboration, goal-driven process, and intuitive user interface to reduce business friction and deal with conflicts or disruptions continually.

It’s important to refresh core business processes to make sure the changes are not only predicted but also fully prepared:
When VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) is at its climax, traditional organizational management with siloed processes often causes bureaucracy and creates the jam of business changes. If you don't consider the processes as the main driver to deliver the desired result, then you will not get the result you hoped for.

With abundant information, emerging lightweight technologies and tools, the process management needs to ponder: How to define more global universal business cases? How to revitalize transformative change? How to optimize the process design with advanced analytics to implement intelligent processes? How to increase GRC enforcement into processes? Today’s business process management solutions lay out the solid foundation to define, automate, optimize and monitor the business processes to improve the quality and reduce the cost, it intends to build up the information-savvy, high-responsive enterprise.

It requires an "act, sense, respond" approach for chaotic, complex situations, and so the strategy is to act and find out what happens and how to respond promptly: Welcome to the world of complexity; it only gets more complex, not less. The traditional scientific management theory still assumes relevance in contexts of predictability, yet complexity theory would appear to be more effective for dealing with emergence and uncertainty. The "right" strategy can't be completely defined by the planning space; it is clarified through situational analysis, dynamic exploration. The key thing is to align the company to the business dynamics or in short change management! Knowing when to make changes, large or small, to the plan.

It's crucial to build the right team and empower them to implement the strategy. Act boldly, but be aware of risks. Encourage the customers to co-design the products, service, and solutions, share the thought and feedback, and enhance customer satisfaction. To keep the teams and employees focused on the most important things, handle sequence & consequence of change initiatives, more often nonlinearly, to produce high performance results.

It’s important to overcome the “we always do things like that,” mentality, and encourage innovative problem-solving:
Organizations face the loss of scale advantage, systemic risk, cultural shifts, shortened decision cycles and exponential change due to dynamic business environments. Many problems are complex because there are varying components involved and many people get affected. In order to solve them smoothly, Leadership as bridge or cornerstone needs multiple lens vision, and an interdisciplinary approach to advance society in which all various areas of human endeavor continue to evolve.

Out-of-box problem-solving is about leveraging multidimensional viewpoints, applying deep insight to understand how different perspectives are integrated into the solution that is different from conventional ways to get things done. It is important to experiment, explore, and encourage a new way to understand tough issues and come up with a set of solutions in an innovative manner.

Digital era is volatile, complex, uncertain and ambiguous; to bridge gaps and lead forward smoothly in a hyper-connected interdependent global dynamic, it's important to put together an integral solution that works in the best interest of all related constituencies in the business. Either individually or at the organizational level, it’s important to manage uncertainty and fill opportunities gaps, explore hybrid talent pools (multi-generational, multicultural, multi-tasking workforces) etc, accelerate business growth and reach the next level of business maturity.


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