Friday, February 3, 2023

Initiatives

Always be careful about examining the potential points of engagement, rather than jumping to the “we'll fix this" mentality.

Business environment is dynamic, complex, and uncertain. There are always different complexities at a different time or dimensions. There are multiple phases of improvement and application optimization. It’s always important to create a map for getting from the current situation to the desired condition. 

At a time when successful organizations are characterized by how “dynamic” and “agile” they are, they are fluent in driving needed change, making constant improvement, and measuring outcome tangibly. What are assessments being taken onto business abilities to meet cost, schedule, quality commitments, and the provisions of value objectively?

What type of evaluation of the analysis of application is being done? Information technology is the linchpin to interweave business competency. Thus, application management is an important perspective to run a real time, customer-centric organization. In certain organizations, although legacy applications are used less and less, they continue to support some business needs.

It’s always important to make an objective assessment of application portfolio effectiveness. This is a painstaking process that requires detailed Business Analysis to find out the ground truth, trying to reduce the amount of tools and the number of skills needed to maintain application portfolios. Faced with restrictive budgets and perceived risks of unplanned downtime, it’s crucial to modernize, consolidate, integrate, optimize application portfolios to improve business effectiveness and efficiency.

What effort is being taken to assign the actions to fix identified issues? Every business initiative or application development is to fix certain issues for generating value or delighting customers. To just go ahead and fix it carries assumptions, particularly, assumptions about something wrong, limiting, or not working in some way that requires 'fixing.”

Unfortunately, sometimes, business managers jump into ‘how,” before digging into ‘why”; too many people are stuck in the mud of the old ways of solving problems. They need to understand: What solution options are available that will meet the business need? What are the risks and issues associated with each solution? And what are the objective criteria to select the best solution representing the best value-cost in terms of achievement of the business outcomes? Alignment of people, resources, employee engagement, process optimization, risk intelligence, performance measurement, etc, are all crucial steps in fixing issues step-wisely and drive business forward smoothly.

What efforts are being taken to make adjustments in the improvement plan based on the analysis, evaluation of the results of the actions taken to address the identified problems?
Making continuous improvement is always the mantra to address and solve problems, and continue optimizing management approaches. However, in practice, many organizations that struggle at the lower level of maturity spend too much time on taking band-aid approaches, fixing symptoms, and solving immediate issues, without spending enough resources and time on achieving the long-term business benefits. It’s always important to gain lessons learned, make appropriate adjustments, constantly optimize processes, methods to improve problem-solving competency.

For the large scale problems with technical components, take the long-term perspective from the executive sponsorship and apply interdisciplinary knowledge. The right solution depends on the problem, how and to what extent it is manifested in a way that sets priorities for fixing, from where it emanates the greater context for understanding things from different angles and figuring out better solutions.

The real problem-solving is about seeing a problem and actually discovering a real solution to that problem, not just the band-aid approach to fix the symptoms. Always be careful about examining the potential points of engagement, rather than jumping to the “we'll fix this" mentality. Taking initiatives to solve complex problems today requires perceptive intelligence, multidisciplinary knowledge, insight, enriched experiences, taking an end-to-end response, a structural and an iterative approach

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