The transition from a small initiative to demonstrate value to a completely integrated solution to achieve people-centricity is a journey that continues as the organization's leadership needs continue to evolve, relentlessly.
Initiate a series of decisions and actions, based on a well-crafted strategy: Strategy is about defining an overarching way to differentiate your plan of uniqueness. Generally speaking, strategic decisions are why we do something, how we achieve the strategy through the choices, and then, take a series of tactical decisions and actions to achieve clearly defined goals smoothly. The opposite of strategy is reactionary to business changes without sufficient planning, lack of business focus, and slow down the speed of change unfortunately.
No matter if you are a large industry bellwether, or a nimble startup, a good strategy is not always complex, it needs to be informative, agile, not only adapting to the ecosystem environment, but also create change momentum timely. It takes a lot of energy to break down old habits and outdated management processes. Regardless of who you are, what you intend to achieve, where you are going, a comprehensive, but concise strategy will help you navigate through the journey, from chaos to order, avoid the negative opposite, initiate a series of decisions and actions, and also evolve the complementary success factors to achieve business outcome cohesively.
Initiate business solutions interwoven via information technology to realize business purpose: The key defining characteristics of an enterprise are its purposes. The crucial characteristics of the information are that it is in some synthesized sense and that it is used for a goal-directed purpose. In the hyperconnected digital era, never before has abundant information needs to flow across the boundary to generate value, frictionlessly. Never before has the lightweight digital technology moved more quickly and missteps in information technology have larger trajectory impacts on every aspect of the business.
The overarching purpose of information technology should be to empower people to transcend the current level of traditional thinking and behaviors that created the existing problems in the first place to the next level of personalized solutions to delight customers. Information is one of the most invaluable knowledge assets; technology is used as a product or artifact, process or method. Information technology glues up business success factors into differentiated business capabilities that underpin strategy execution technically.
Initiate an overarching approach to reinvent a set of “digital-flavored” cultures: It is challenging to overcome the silo mentality, get out of your comfort zone, frame the right problems and solve them effectively. Thus, reinventing culture becomes imperative to improve organizational capacity and maturity. If you are truly interested in culture change then you need to understand how cultures evolve to dramatically accelerate the digital transformation and to increase the likelihood of sustainable change.
In the dynamic digital new normal, culture reinvention becomes much more powerful if you first change your intention, also the collective thinking behind it, it all starts at the top, with the involvement of the senior management and their commitment to change. These are particularly required during changing times to keep the workforce open to innovation including a compelling future vision and the presence of inclusive leadership. In an innovative workplace, potential development is an iterative learning doing continuum, an important ingredient of people management, and an integral part of the company’s soft competency. Cultural change and sustenance take time, investment, as well as concerted, courageous, dedicated effort by leaders at all levels to convey the vision and lead business transformation smoothly.
The transition from a small initiative to demonstrate value to a completely integrated solution to achieve people-centricity is a journey that continues as the organization's leadership needs continue to evolve, relentlessly. So the management should make tough choices upon when you reap the quick win, when you focus on long-term growth. The goal is to build competitive, and differential business advantages continually.
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