Initiativesofquality

Quality is about doing the right things right the first time.

Digital organizations arise when the scale of the interrelations, interactions, or inter-relational interactions surpasses the silo-based organizational capacity. Quality management ensures that in an organization, products or services are consistent to meet customers’ satisfaction. Digital Quality management needs to take an overarching approach with multidisciplinary practices. Quality is everyone’s business.

This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.

          Initiatives of Quality

Initiatequality Quality is about doing certain things, meeting well-set criteria for achieving high performance results. You have to define what you mean by “quality”; then the required quality with all its aspects should be defined and understood by associates for producing desired outcomes.

Initiatequalityreadiness Quality has both tangible and intangible characteristics. Quality is defined by a number of factors, such as effectiveness, efficiency, flexibility, innovation, performance, manageability, operability, reusability, reliability, availability, or maturity. Digital quality readiness is about making an objective assessment of the quality related issues. Quality readiness is a key indicator of overall business differentiation and maturity. Digital quality is everyone’s business.

Insight about Quality Management Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance, and quality improvement. Quality management is focused not only on product and service quality but also the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.

Uncoveressenseofquality Quality is in everything people do and experience. Quality shines through consistency, simplicity, and reliability. The most important thing is that you need to define quality as leadership and quality as management.

Insightofquality Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance, and quality improvement. Quality management is focused not only on product and service quality but also the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.

Quality is about doing the right things right the first time. High-quality enterprise consists of high-quality people, products, or services; business capabilities and processes, etc. To effectively lead the organization to reach the next level of business maturity, it’s important to shape quality as the mindset and quality as the management discipline.

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