Produce no-nonsense solutions to delight customers consistently.
“Digital Gaps -Bridging Multiple Gaps to Run Cohesive Business” is a guidebook to help digital leaders and professionals today identify, analyze, and mind multiple gaps with multidisciplinary insight and holistic understanding.
Today’s digital organization simply just can’t stand still., bridging the gap of opportunity between where you are and want to become is a welcomed challenge, it is important to identify and strengthen the weakest link and take a stepwise approach to make a leap of digital transformation.
No-Nonsense
Initiateauthenticity Being authentic is defined as being real or genuine, discovering your strength and uniqueness, being yourself, even if you are not perfect, and nobody is.
Initiativesofnononscense With fierce competitions and rapid changes, organizations need to have an in-depth understanding of the gains and pains of organizational design and development for improving people-centricity. The customer experience is the fulfillment of a need that keeps them on the path to you. The deep look of customer journey uncovers the nuance and emotion of each touch point and the transitions in between.
Initiateleadershipbenevolenceinfluence It’s time for holiday celebration, it’s also a time to ponder deeper about leadership in a hyper-connected environment with interdependent global dynamic, hybrid diversity.In a mature, disciplined, and continuously improving global society, leadership is about focusing attention and energy on the future to create a compelling and sustainable way forward. It is about the virtue of benevolence that is created when one leads with deliberate vision, good intention, fair judgment, and cohesive behavior.
Initiatevalue Every organization has a purpose, as well as a set of values to reveal its purpose. The value of the firm goes beyond economic value or shareholder value, to include other forms of value such as societal value, employee/customer value, supplier/alliance partner value, managerial value, etc.
Initiate RIGHT approach: All forward-looking organizations are on the journey of digital transformation. Digitalization implies the full-scale changes in the way the business is conducted and expands business transformation to multiple directions. There is no one size fits all formula to pursue it. Each organization just has to "walk the talk," and explore their own way, start creating their own strategy and build their own differentiated business competency and “integrated whole,” to get digital ready. Still, there are some general or even the "old school" principles organizations should follow and a set of the next digital practices the business can develop. Here are three aspects to drive digital transformation in the RIGHT way.
The “Future of CIO” Blog has reached 10 million page views with about #10200th blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking and innovating new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.
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"Digital Gaps" Introduction, Slideshare
"Digital Gaps" Chapter 1 Cognitive Gaps
"Digital Gaps" Chapter 2 Leadership Gaps
"Digital Gaps" Chapter 3 Management Gaps
"Digital Gaps" Chapter 4 Capability Gaps
"Digital Gaps" Chapter 5 Professional Gaps
Conclusion: Bridging Gaps to Catalyze Digital Maturity
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