Friday, October 29, 2021


More often, progress is not a universal truth, but a relative truth.

Nowadays, information is exponential and knowledge is only a click away. Most human societies are moving from agricultural or industrial societies into information/knowledge societies, and very few are on the way to shape a creative economy. The radical change from one era to another is often called paradigm shift. 

The transformative change often requires changing underlying beliefs, cultures, or conventional wisdom, etc. Whether we can set a progressive tone to make a seamless paradigm shift may depend on how we make the mind shift to structure shift to behavior shift; as well as how to drive progressive changes sociologically, technologically, philosophically, psychologically, evolutionarily, etc.

More often, progress is not a universal truth, but a relative truth. Different communities, groups are perhaps at the different stages of the progress journey. It’s important to architect, reimagine, and co-develop an innovative society via an expanded lens and hold on to a strong belief that collective progress leads to societal advancement.

Interactive: Due to unprecedented convenience and advancement brought by information technologies, we are entering the era of empathy, choices, collaborations, and personalization. To build an information-based innovative organization or society, organizations have to be linked to the many and varying touchpoints between itself and its ecosystem environment in which organizational interactions and relationships are intertwined and information flows in a non-stop way. Highly innovative organizations need to become “Choice Generators,” provide choices for customers on how to solve their issues fitting their needs; provide choices for talented employees on how they would like to get the work done creatively and cost-efficiently.

Top corporate leaders need to apply a holistic view, orchestrate the business interrelationship between people and process, facilitate the planning and communication of innovation, align resources and talent, take customized approaches to each critical problem, and make the continuous adjustment. By pursuing abundant choices and options and becoming more interactive and innovative, we are shifting from the knowledge economy to the creative economy.

Agile: Agility is the ability to "pivot" and change direction in response to environmental pressure, or to create the growth opportunities dynamically. Organizations or societies need to become agiler for adapting to changes or creative change momentum proactively. Agility is not a process you can implement, but rather, a set of leadership philosophy and a change of culture, with a set of principles to refine business culture and management discipline. Running an innovative organization implies constant changes, discovering new ways of thinking, working, collaborating, delivering value by overcoming varieties of friction and challenges.

Agility promotes great flexibility and opportunity to change, harnesses self-organization which directs the individual perspectives into creative, adaptive, iterative, and incremental problem-solving approaches. An innovative society has an agile tone: Encourage progress and advocate a culture of improvement, always have the planning to be getting better, and take an iterative improvement continuum.

Integral: Integration means alignment, collaboration, orchestration. An innovative organization or society is highly integral by cross-boundary collaboration, people engagement, link strengthening, relationship harmony, governance convergence, or change orchestration, etc. Technically, there are technical information technology integration, operational integration, governance (GRC policy) integration or customer experience integration, etc. Integration has to be done with a “big picture,” having the architecture in mind that supports the strategic goals such as growth, improvement or people satisfaction, etc. Seamless integration leads to innovation and harmony.

In a highly integral and informative organizational society, people can work anytime, anywhere, to access any necessary information to create any innovative ideas with partners outside the organization, for making innovation happen and sustain its value. In reality, every organization is at a different level of business maturity, has its own struggles and conflicts. What’s “best” yesterday will not always be the best tomorrow. They have to keep developing their best and next practices, maintain and fix any imbalance in key business elements such as people, process, and technology, update structures, methodologies, and cultures, to catalyze innovation and achieve high maturity.

Collective progress leads to societal advancement. The paradigm has many dimensions compared to incremental improvement, top leadership needs to illustrate the very characteristics of the digital business open system such as hyper-connectivity, diversification, collaboration, and flexibility. They can architect an interactive and innovative society in which people are able to deal with increased innovation intensity and drive transformative change effortlessly.


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