Saturday, July 15, 2023


For any company to succeed, it is essential for the entire company to be pulling in the right direction, define a set of common rules, and develop the next best practice.

Nowadays, organizations are hyper-connected and interdependent. Every part of the process is interlinked and the smallest touchpoint will have an effect on a major touchpoint further up or down the line, and visa versa, and therefore will have an overall effect on the “whole” process.

 Organizational maturity is not just about technical excellence or process efficiency, but more about a set of strategic capabilities based business achievement with desired attributes such as effectiveness, agility, innovation, intelligence, and people-centricity.

Organizational vision is required at any given stage of the business growth cycle: Lacking vision is caused by focusing only on the short-term; inexperienced outside of the small field in which they operate; too focused on their own self-preservation. The current vision needs to be the principal guide to high-level decision-making and resource allocation. 

Vision is not fixed; organizations nowadays have to step into the uncharted water and blurred business territories due to continuous disruptions and ever-changing business dynamics. So vision needs to adapt over time since the world and our competitive environment doesn't stay still.

It’s important to gain contextual understanding of the business and tell the full story vividly about business transformation: Lack of contextual understanding, pre-conceptual judgment, causal assumptions, unconscious bias, stereotypical perception are all due to lack of deeper understanding: Often people interpret things based on the linguistic meaning or make an observation on the surface follow conventional wisdom or others' opinions blindly, and get stuck only at the level of content understanding, They are constrained by the little thinking box in which they are familiar with, without thinking further or digging deeper. Even though they have intention to fix issues, but the symptoms keep coming back, organizations get stagnated. 

True understanding is contextual, requiring our abilities to refine quality information, grasp insight, gain holistic knowledge about situations, discover hidden clues, and read between the lines. So people are able to tell a comprehensive story of business change or innovation.

Organizational management coherence can be achieved through quality information, communication coherence, decision or problem-solving coherence: We live in a mixed world full of order and chaos, information and intuition; lack of cohesiveness is often caused by silo setting, stale knowledge, incoherent information or ineffective processes, incongruent behaviors, etc. Incoherent management further causes relationship friction and decelerates performance. Irrational thoughts cause illogical actions; information incoherence causes miscommunication, poor judgment. Incoherent processes cause delays, waste resources, and unsatisfied customers. Logic incoherence enlarges the multitude of gaps; confuses cause and effect; ignores the sequence and consequence, etc. 

With abundant information and omnipresent digital footprint, we need to reach a stage to assess the logic of everything: thoughts, words, actions for dealing with complex problems, enforce business management coherences.

The bottom line is, for any company to succeed, it is essential for the entire company to be pulling in the right direction, define a set of common rules, and develop the next best practice. A resource allocation scenario needs to be transparent, take advantage of resources effectively, optimize cost, incorporate strategy management, performance management, change management, people management into a holistic management approach, in order to “run, grow, and transform” business successfully.


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