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It’s imperative to understand the business as a complex adaptive system with different functions, structures, layers, and teams, and take the art and science of management to lead the business forward successfully.

Organizational management is both science and art. The traditional linear management practices working in the considerably static industrial organizations are simply not sufficient to manage the "VUCA" new normal. 

Science is what we continually do in a structural way with a set of principles and processes to reach the state of excellence; art is related to our perception, imagination, expression of our surroundings and how to rejuvenate an advanced society, anthropology provides an angle about being a human- how to survive and thrive in this co-shared world. Interdisciplinary science can be applied to encourage changes, catalyze innovation, and influence humanity.

It’s crucial to know that the scientific part of business management helps to set the policy, guidelines, structures, and methods to achieve high performance results: Computation has become one of the most important disciplines of science to carry out intellectual processes and capabilities. Scientific part of management helps to set the policy, guidelines, structures, and methods to achieve business efficiency. It helps the organization stay focused, close the gaps between classic management and digital management in order to enforce cross-functional collaboration and improve business effectiveness. Science is created whenever people start applying the scientific method of observing, creating hypotheses, and proving or disproving those hypotheses.

Science is about repetitive processes and structural practices. Running a business as a scientific discipline is to ensure its products/services functionality, reliability, performance, etc. Business management is science as it is precise, exact and can be accurately and logically represented and reused. In scientific strategy management practice, there are three interrelated terms - vision, strategy, and tactics. define a set of strategic goals first: determine certain "action items" in a logical sequence for handling complexity, and improving business performance. Business leaders today should figure out scientific formulas for running a good business and taking the logical steps to manage changes effectively.

It’s great to understand that the art of management will take the more crucial role in change management, innovation management, talent management to lead business transformation seamlessly: In order to move up the organizational maturity from functioning to firmness to delight, the art of management will take the crucial role in change management, innovation management, talent management, etc, in order to lead the business transformation seamlessly. Art of management is to balance the stretchy goals vs. fundamental duties, let employees accomplish their work without micromanagement, as the way of coming up with actions that will improve organizational performance and conformance in order to achieve the set goals.

The art of management is also about how to manage those “soft” business elements such as communication, culture, business relationship, leadership etc. The workplace needs to be designed to help employees at all levels within an organization (from top leaders to front-line employees) develop their creative capacity to solve problems in innovative ways. Leverage the softer and more qualitative information that is crucial in enforcing the art of management.

It’s crucial to understand the organization or society via an anthropological lens: An anthropological mind opens one’s eyes to a spectrum of things with so many different shades and colors of the same world; expands one’s vision of society, cultural diversity, and human potential, to achieve the art of possibility. It's important to be stretchy enough to keep people engaged and practical enough to achieve high performance. Anthropological perspective has greatly helped in developing personalized solutions for customers.

Business leaders need to manage multi-layer and multi-dimensional business relationships such as cross-functional relationships, customer relationships, vendor relationships, and other shareholder relationships effectively. Anthropological perspective helps us shift our thinking to a variety of perspectives and enables people to navigate a variety of cross-cultural situations. It's about creating the people-centric business harmony; developing the business context where people can communicate and collaborate; they are empowered, respected, and encouraged to release their creative energy.

In today’s business reality, too many organizations operate in reactive mode and get stuck at a lower level of maturity. Predicting and preparing the next level of business transformation is an iterative learning and changing continuum. In reality, so many business managers focus on the tangibles, but lack an in-depth understanding of the invisible or intangible things that either cause deep problems or they are significant elements in systematic problem-solving. It’s imperative to understand the business as a complex adaptive system with different functions, structures, layers, and teams, and take the art and science of management to lead the business forward successfully.

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