Business processes become more dynamic, information-driven, goal-driven and people-centric for adapting to the changing environment.
Business process management is to manage the known from the flow. With the awareness and understanding of all of the process flaws, organizations can begin to visualize both the need and means to create much better processes to manage business effectively.
Business logic becomes nonlinear as organizations or human societies turn to be more hyper-connected, and interdependent. The management needs to explore varying methods & practices, clarify and verify key business success factors, to improve overall business performance.
It is advisable for any organization to adapt step by step process in building internal capability with it to enable strategy implementation: Processes define how basic and routine functions are executed consistently across the organization to implement strategy. Business processes should actually be born out of a strategy, Are processes functioning to deliver results consistent with the strategic intent?
The goal of process management is to eliminate unnecessary complications and reduce the burden of wasting business budgets or resources, while trying to stay current with ever-changing business environments. A new strategic initiative that involves the development of new business functions will require the definition of processes associated with those business functions. The process, however, needs periodical reviews to test if the process is understood by all and that produces expected outcomes.
Information empowered processes can be “smart” to build organizational capabilities structurally: When information flows into processes, then its own value will become readily apparent and quantifiable by association. Information in the business world will not do anything unless it happens to be followed as a process. Processes without the appropriate enhancement of quality information will become out of context. Business Process Management acts as a kind of structure for Information Management which requires a decent amount of process changes, new process inclusion or optimization.
Processes are governed by information. With the awareness and understanding of all of the process flaws, businesses can begin to visualize both the need and means to create much better processes to manage information effectively. A smart process follows process management principles, but encourages innovation as well. A business process is "smart" when it accommodates controlled excursions away from what would otherwise be a rigid sequence of steps; infused processes with quality information to accomplish certain tasks fluently.
Many companies find it too difficult to solve people's problems so they try to hide them with either processes or technology in order to avoid confrontations with the result of solving people's problems. Processes/controls need to be designed based on people and the culture within an organization. The robustness of process means that there is robustness of loyal users, enabling innovation, empowering employees, and delivering measurable business results consistently.
Business processes become more dynamic, goal-driven and people-centric for adapting to the changing environment. Quality information enhances process quality; risk management is embedded into the process, to make the process and business as a whole agile and resilient.
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